FAQ's

ZUG MONSTER FAQ's

ARTWORK SUBMISSION

We will let you know and give you recommendations.

Email graphics@zug.monster along with order number in the Subject or visit our File Upload page.

We currently don’t offer designing services

EDITING/CHANGING ARTWORK

We can only change colors if you provide a vector file.

Yes, please provide it on the "Special Request" box when placing your order.

Yes, we can do a manual order and make your stickers smaller than 1 inch. If your stickers require to be smaller than the size allowed, please email us and we will see if it is possible for your sticker order.

(Vector artwork is recommended for any modifications needed.)

PROOFS

Yes, you will receive a proof within 1-2 business days of placing your order.

No, once it is approved we automatically add your order to our production queue. Please review the proof carefully.

Yes, email it to graphics@zug.monster with your order number in the subject within 24 hours of placing your order.

PRINTING OPTIONS

No

Yes we can. You can choose a background color (leave a note when ordering), or stretch your artwork to create a bleed.
Please include a 0.08 inch bleed for the cutline for our error margins.

No, all of our prices are based upon quantity, size, and material.

Unfortunately we do not offer the option to print on the back of our custom stickers. The backs of our stickers are solid white without any branding.

SHIPPING AND CUSTOMER INFORMATION

Yes, we can deliver your stickers on rolls. If you are using your stickers for labels or wish to have them for easy peeling, rolls are a good option

We do not sell or share any of your information with anyone at any time for any reason. All of the information that you provide is used for business with ZUG Monster only. We want you to feel safe and secure when doing business with us.

Yes we can update your shipping address if your order has not been dispatched yet. Simply send us an email with the updated address and your order number and we will change it for you. Don't forget your apartment number

Your delivery date is dependent on your proof approval. Upon approving your proof your artwork gets sent straight to production.

INSTAGRAM

Simply post a good quality squared photo of your new items and tag @ZUGMONSTER and #zugmonster We will pick some every week and feature them on our page.